The second-hand marketplace Users Voice Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches other platforms.
The platform has recommended to review their products and manually change the size where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods following member complaints.
